{"id":24954,"date":"2017-09-21T11:29:14","date_gmt":"2017-09-21T15:29:14","guid":{"rendered":"http:\/\/angry.net\/blog2\/?p=24954"},"modified":"2017-09-21T11:29:14","modified_gmt":"2017-09-21T15:29:14","slug":"fun-with-comcast","status":"publish","type":"post","link":"https:\/\/angry.net\/blog2\/?p=24954","title":{"rendered":"Fun with Comcast"},"content":{"rendered":"

Good day all, this is the Angry Systems Administrator. I\u2019m bringing you an update on the back end of Anger Central. As the title states, I\u2019ve been having loads of fun with Comcast support.<\/p>\n

<\/p>\n

<\/p>\n

For the last year, we have had some spotty connection issues with the Anger Central network. Last week it came to a head when we suffered multiple modem resets. The numbskull who pretends to run things here, generally known as the Angry Webmaster, went totally off his nut when he was trying to post updates on the blog.<\/p>\n

\"\"<\/a><\/p>\n

I called Comcast and experienced my first religious experience. They picked up in less then 2 minutes. After I untied my tongue, I spoke with the very nice young lady about my problem. She ran me through the usual stuff, things I had already done, and then we scheduled a tech to come out and test the lines.<\/p>\n

A side note. I don\u2019t jump all over the tech support people I speak to unless they are utter closet cases. I\u2019ve been where they are and I know how tough a job they have. The young lady did her job well and I acknowledge that.<\/p>\n

We scheduled the tech to come out last Friday morning, and he arrived right on time. This caused me to faint dead away since we all know the \u201cWindow\u201d they offer is usually something they pull out of a hat. I worked with the gentleman to test the lines, both from the modem and the pole outside the office. He found a serious loss of signal, and examined the line from the pole.<\/p>\n

It had a hole in it. Just a small one, and it looked like something either a bird did or possibly a squirrel.<\/p>\n

\"\"<\/a><\/p>\n

We ended up dropping that line and running a new one. He also upgraded all the cabling outside the Data Center and added a weather box to protect the connectors going into the building. (We didn\u2019t have one originally) The whole process took a good 2 hours, but once it was done, our connection was rock solid.<\/p>\n

<\/p>\n

That is, it was rock solid until 12:01pm last Monday. All of a sudden, all our access to the internet stopped. When we tried accessing any website, we were directed to a \u201cWalled Garden\u201d by Comcast asking us to call them. The number that was listed? It didn\u2019t work.<\/p>\n

\"\"<\/a><\/p>\n

I called support directly and after the usual routine of trouble shooting, came to the conclusion that our modem had been deprovisioned.<\/p>\n

<\/p>\n

The technician had to transfer me to their security department to get the modem reprovisioned. (She had seen this happen before so knew what the issue was). The only problem was, they weren\u2019t picking up.<\/p>\n

\"\"<\/a><\/p>\n

Since our office phones were dead, (They\u2019re VOIP), I was burning minutes on my cellphone. She offered to call me back once she connected to the other department. About 20 minutes later she did call back, (YAY), and connected me with another tech. He had to push a new configuration file to the modem, and restart it. Once all this was done, I was able to get back online.<\/p>\n

All told, we were down for a good 90 minutes Monday. What made things worse? The Angry Idiot crying that Netflix wasn\u2019t working.<\/p>\n

\"\"<\/a><\/p>\n

Now that everything is up and running, our connection has been rock solid. Our download and upload speeds are now at specification and we haven\u2019t suffered any further outages. I still think Comcast is to large and needs a nice anti-trust breakup. However, I will give kudos when they are deserved, and the techs I worked with were polite and competent. At least the Angry Moron is not pestering me anymore regarding his porn downloads not completing.<\/p>\n

Thank you<\/p>\n

~The Angry Systems Administrator~<\/b><\/i><\/p>\n

[yasr_visitor_votes size=”large”]<\/p>\n

\"\"<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Good day all, this is the Angry Systems Administrator. I\u2019m bringing you an update on the back end of Anger Central. As the title states, I\u2019ve been having loads of fun with Comcast support.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[32,62,57],"tags":[40,290,57],"class_list":["post-24954","post","type-post","status-publish","format-standard","hentry","category-general","category-reviews","category-technology","tag-general-housekeeping","tag-internet","tag-technology"],"views":763,"jetpack_featured_media_url":"","jetpack-related-posts":[{"id":36240,"url":"https:\/\/angry.net\/blog2\/?p=36240","url_meta":{"origin":24954,"position":0},"title":"Anger Central Data Center upgraded","author":"Angry Systems Administrator","date":"December 30, 2021","format":false,"excerpt":"Good day all. This is the Angry Systems Administrator. It\u2019s been a while since I posted anything, primarily due to the Angry Webmaster keeping me locked up in fear of the latest variant of the Fauci Virus. However, I have been taking the time to get a little work done,\u2026","rel":"","context":"In "Economy"","block_context":{"text":"Economy","link":"https:\/\/angry.net\/blog2\/?cat=176"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/angry.net\/blog2\/wp-content\/uploads\/2016\/04\/Squirrel.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":29824,"url":"https:\/\/angry.net\/blog2\/?p=29824","url_meta":{"origin":24954,"position":1},"title":"Review: Motorola MB8600 Cable Modem","author":"Angry Systems Administrator","date":"November 10, 2019","format":false,"excerpt":"Good day all, this is the Angry Systems Administrator. For the last few months, I\u2019ve been slowly updating our infrastructure. Yesterday, I put in place a new cable modem, the Motorola MB8600. \u00a0 This modem replaces our old Netgear CM500 cable modem, which I installed several years ago. The old\u2026","rel":"","context":"In "Economy"","block_context":{"text":"Economy","link":"https:\/\/angry.net\/blog2\/?cat=176"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/angry.net\/blog2\/wp-content\/uploads\/2016\/03\/shocked-face-300x225.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":29184,"url":"https:\/\/angry.net\/blog2\/?p=29184","url_meta":{"origin":24954,"position":2},"title":"New tech toys for Anger Central","author":"Angry Systems Administrator","date":"July 28, 2019","format":false,"excerpt":"Good day all, this is the Angry Systems Administrator. I\u2019ve been allowed out of the data center to update you on the latest technology I\u2019ve recently procured for the Moronic Meathead Angry Webmaster. We have a few obsolete items that needed to be replaced. First, we purchased a new 4K\u2026","rel":"","context":"In "Economy"","block_context":{"text":"Economy","link":"https:\/\/angry.net\/blog2\/?cat=176"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/angry.net\/blog2\/wp-content\/uploads\/2014\/04\/snoopy-happy-dance.jpeg-236x300.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":13916,"url":"https:\/\/angry.net\/blog2\/?p=13916","url_meta":{"origin":24954,"position":3},"title":"The Weather Channel is missing","author":"Angry Systems Administrator","date":"January 14, 2014","format":false,"excerpt":"Good evening one and all, this is the Angry Systems Administrator. I just found out that DirecTV and the Weather Channel are in a fight to the death over carriage fees. DirecTV didn't want to cough up even more money then it already has to.","rel":"","context":"In "Entertainment"","block_context":{"text":"Entertainment","link":"https:\/\/angry.net\/blog2\/?cat=4"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/angry.net\/blog2\/wp-content\/uploads\/2013\/12\/dr_strangelove_1ed07.jpg?fit=1024%2C768&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/angry.net\/blog2\/wp-content\/uploads\/2013\/12\/dr_strangelove_1ed07.jpg?fit=1024%2C768&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/angry.net\/blog2\/wp-content\/uploads\/2013\/12\/dr_strangelove_1ed07.jpg?fit=1024%2C768&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/angry.net\/blog2\/wp-content\/uploads\/2013\/12\/dr_strangelove_1ed07.jpg?fit=1024%2C768&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":45543,"url":"https:\/\/angry.net\/blog2\/?p=45543","url_meta":{"origin":24954,"position":4},"title":"MSNBC will now be known as \u201cMS Now\u201d","author":"Angry Webmaster","date":"August 25, 2025","format":false,"excerpt":"Good day all. What is there to say about MSNBC that hasn\u2019t already been said? Well, how about goodbye? Last year Comcast, tired of setting money on fire and flushing the ashes, decided to spin off MSNBC and several other cable channels into their own company. The new company, which\u2026","rel":"","context":"In "News of the Day"","block_context":{"text":"News of the Day","link":"https:\/\/angry.net\/blog2\/?cat=71"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/i.pinimg.com\/736x\/2d\/53\/06\/2d53068333fceedc2c90469f863eed0f.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":44459,"url":"https:\/\/angry.net\/blog2\/?p=44459","url_meta":{"origin":24954,"position":5},"title":"Things are going from worse to \u201cOh My God! We\u2019re all gonna die!\u201d","author":"Angry Webmaster","date":"February 11, 2025","format":false,"excerpt":"Good day all. Things haven\u2019t been going well with the legacy Main Stream Media. CNN is doing layoffs and losing lawsuits, ABC is settling lawsuits and now MSNBC, which has been spun off as an independent company by Comcast, has suffered a complete ratings collapse. MSNBC is considered to be\u2026","rel":"","context":"In "Economy"","block_context":{"text":"Economy","link":"https:\/\/angry.net\/blog2\/?cat=176"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/i.pinimg.com\/736x\/05\/22\/bc\/0522bc0bcae9fcba1c7a37b7cae6d3e5.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/angry.net\/blog2\/index.php?rest_route=\/wp\/v2\/posts\/24954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/angry.net\/blog2\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/angry.net\/blog2\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/angry.net\/blog2\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/angry.net\/blog2\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=24954"}],"version-history":[{"count":3,"href":"https:\/\/angry.net\/blog2\/index.php?rest_route=\/wp\/v2\/posts\/24954\/revisions"}],"predecessor-version":[{"id":24957,"href":"https:\/\/angry.net\/blog2\/index.php?rest_route=\/wp\/v2\/posts\/24954\/revisions\/24957"}],"wp:attachment":[{"href":"https:\/\/angry.net\/blog2\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=24954"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/angry.net\/blog2\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=24954"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/angry.net\/blog2\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=24954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}